FAQ

Why so cheap?

In leading companies all over the world regulary occure delays or even cancelations of projects. We buy the thereby caused idle-times of the affected developers and can offer them to low-cost prices.

But why sell the companies the employees so cheap?

It is not the primary goal to get profit, rather they want to reduce the costs which caused through the idle-times and to safeguard the jobs of their top programmers and top designers. The recruitment of top employees costs at least a lot of money.

How long takes it to get a developer assigned?

Because of the dependence of the companies, where we buy contingents, we canŽt make binding specifications - we hope on your comprehension. But empirically employees with hourly based accounting are usual assigned within 2 working days and employees with weekly based accounting are usual assigned within 4 working days - dependent to the working load of the respective company. Also employees on monthly base accounting are possible on inquiry.

How to communicate?

Because of the international locations of the specific companies, the communication happens predominant in english language, but also in german - with email and instant messenger like skype.

Do you guarant 8 hours a day for each employee?

No, it is not possible to guarant this. The in the companies incurred tasks are understandably processed preferred. Our experience has shown us, that it is possible in most cases, but can not guaranted. This is why we suggest you to plan little delays for your projects. In the most cases, delays of 1 or 2 weeks donŽt play a decisive role for the project. Who still demands on urgent completion, is better adviced to use a software house with guaranted availability, for example: www.irmler.at

Is not abided working time catch up?

Yes, of course.

Will the developer solve the task guaranted? Otherwise, will I get the money back?

You hire a developer on a timely basis. He does exactly what you tell him to do. If you give him too little time or it turns out in the course of implementation that your task is technically not solvable, he will not be able to be solved, of course. He will try to find an alternative for you. However, there is no claim for reimbursement of costs.

Are mistakes repaired free of charge?

No. The accounting is performed on time base. Your developer makes exactly what you want to have from him. If you tell him, he should program, he programs. If you tell him, he should repair mistakes, he repairs mistakes. The developer works for you as a clerk.
Because of the low prices and the accounting on time base it is not possible to repair mistakes free of charge, we hope on your comprehension. Please consider, that we build on highest quality - so the quote of mistakes is absolutely below the general average.

What happens, if an employee gets sick?

In the case of illness of an employee, we are exerted to find a rapid replacement for him, if you wish this. But you can also wait that he is recovered again.

Work the hired employees in the same timezone as me?

In most cases it is not possible to find available employees in the same timezone, but of course we are exerted to find variations between 0 and 3 hours. If the timezone of an available employee is still higher, we are exerted to accomodate to your timezone if possible.

What is the difference to Offshoring-Offers?

Quality and timezone. With us you get exclusively TOP programmers and TOP designers. Who searchs for developers with less than 5 years of practical experience is wrong here.

Get I guaratend, that I always get the same developer, if the work of my project is spanned over more weeks?

Of course we are always exerted, that you get the same developer, and in most cases it is possible, but we canŽt guarant this. By projects with weekly based accounting, it is much more realistic, that the affected company has to strip the employee for other projects. In such a case we are of course exerted to find a replacemant for you as fast as possible. Who has already worked with us for more times know, that it is rather the exception than the rule, that an employee doesnŽt work permanent at a project.

Is it also possible to hire employees on monthly based accounting?

Yes, but please on inquiry. Regulary it is not possible, because in this time span it is to probable, that an employee is needed again from his general employer. But we have a large network, so it is more and more possible, the organisate developers also over more months. Just inquiry us, we can tell you more.

How can I pay?

You can pay with credit card, paypal or bank transaction. All therefor needed informationen you get automatically after your order on our websites.

Is idle-agency the right partner for me?

idle-agency is the right partner for you, if you need no project management. If you need project management or time estimations for your tasks, please consult a software house like www.irmler.at